· Contact Information: such as your name, email address, phone number, and company name

· Location and Device Data: such as IP address, browser type, and device information

· Transaction Details: if you inquire about or purchase our thermal solution products

· Other Information: that you voluntarily submit through forms, emails, or customer service inquiries

2. How We Use Your Information

We use your personal information for the following purposes:

· To respond to your inquiries and provide product-related support

· To process quotations, orders, or service requests

· To improve our website, products, and customer service

· To send you relevant updates, promotional offers, or technical insights (if you opt-in)

· To ensure security and comply with applicable laws and regulations

3. How We Protect Your Information

Tongyu Electronics uses reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

4. Information Sharing

We do not sell or rent your personal information. We may share your data only in the following circumstances:

· With trusted service providers or partners who help us operate our business (under strict confidentiality obligations)

· To comply with legal obligations or lawful requests by public authorities

· With your explicit consent

5. Your Privacy Rights

Depending on your location, you may have the following rights:

· Access to the personal information we hold about you

· Request correction, deletion, or restriction of your data

· Object to processing or withdraw your consent at any time

· Request a copy of your personal data in a portable format

To exercise any of these rights, please contact us at info@tongyu-group.com.

6. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact:

Tongyu Electronics Co., Ltd.
Email: info@tongyu-group.com